Can't play FC 24 online on Xbox Cloud Gaming

Question

Hi, I'm trying to play EA FC24 online on Xbox Cloud Gaming but I always get the following error:
You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA Servers. Go to ea.com/unable-to-connect to find out more.

Some things that I already tried to fix the problem:
- Tested on my desktop PC using Chrome, Edge, Firefox. Tried using Wi-Fi connection and ethernet cable on my home network, and tried to use my mobile phone network. None of them worked.

- Tried on my work laptop using Chrome and my home network via Wi-Fi connection, and using my mobile phone network. None of them worked either.

- Tried using my own laptop using Chrome and my girlfriend's house connection via Wi-Fi connection, and it worked, so I brought my own laptop back home and tried to play on my home network, worked for some matches and then after closing the game, I tried to play again after some hours, and got the same error now.

- Tried on my mobile phone (Xiaomi Poco X4 Pro on Android 13) using my home network and the carrier network, both of them worked flawless.

In addition, I used Better xCloud on every Chrome test.

elktony · Answer

I have the same problem, hopefully these people will solve it.

tanjiiro-sama · Answer

Please I need help to Ea&nbsp;

yz7gxde2agod · Answer

Same issue here, I have tried all the possible troubleshoot from this page - Troubleshoot your connection to EA games and literally anything of that makes it work I even created a new Xbox cloud acc and this bug persists... when are you going to fix that Ea???????? EA_Eiryk​ Aeternus_EA​ EA_Sutii​ OverclockdToastr​ qv-pperes​ ThomasMc2595​ EA_Wren​ EA_Aljo​ EA_Edu​ &nbsp;