Re: Couldn't download update game for the sims 3 with mac & monitor freez
@nonghello wrote:Please help advise I bought package of the sims 3 which included original, funiture staff & date night. During download & play was fine but they have nortification show up that I need to dwonload an update version. Try to download but fail so many times plus during play game for a while it's freez so many times also. Couldn't control anything I have to wait about 1-2 mins to take control again but it became freez again. Do I need to reinstall game? And how to? Please advise.
Thanks,
Nat
Hi Nat
Did the game install correctly - when the game launcher is open, do you see all of the icons for the games you purchased along the bottom of the launcher as coloured-in or greyed-out? If you look at the bottom left hand corner of the launcher, what is your current patch level? If you see 1.67 and then some other numbers after that, then your game is up-to-date. If the number is less than 1.67 then you do need to patch (see instructions below).
Regarding the freezing, that could be all sorts of things. See the advice below on purging RAM as that may help a little.
Caspin
Patching
Many simmers find that patching their game via the "Game Updates" tab of the Launcher does not work properly. It is then better to download and apply the manual superpatch. It is important to download the Mac version rather than the PC version, and to pick the right one for your region.
Instructions and the links to the downloads can be found in the Mac section of the forums at thesims3.com here:
http://forum.thesims3.com/jforum/posts/list/549552.page
If you use any mods or custom content, be sure to remove them before patching.
Purging RAM
Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.
Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/
I restart my computer before I play TS3. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.
Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.
Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level.
For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here:
http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664#U749664