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  • LeighBloodMoon's avatar
    LeighBloodMoon
    4 years ago

    Hi! My laptop is doing the very same thing! It doesn't do it with windowed mode- only full screen. I've also un/reinstalled. Here's my Dxiag, hopefully you can help me too! I also have little to no CC, I think I have house or two.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @LeighBloodMoon  Just to make sure that custom content isn't involved, please test in a clean user folder.  Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just let me know whether you see the same issue in a new save.  You can trash the new folder and put the old one back later, and doing so will restore your saves and other content.

    Please also let me know whether there's a reason you're not running your monitor at its native resolution and have a 2 year old Windows 10 build.  Addressing both of those is a good idea, but if you prefer your current setup, we can try to work with that.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @LeighBloodMoon  The late reply isn't a problem, but please try the suggestion in my previous post, and let me know whether you're using an old Windows build and a different screen resolution for a specific reason or would be willing to update and switch, respectively.

  • LeighBloodMoon's avatar
    LeighBloodMoon
    4 years ago
    @puzzlezaddict I didn't know my OS was that old, and how much to upgrade? Also have no clue about screen res, what should it be? I'd happily fix what I can.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @LeighBloodMoon  When you do get the update working, please post a new dxdiag.  And if it doesn't work, there are more reliable ways to force-install a newer version.

    I'm not sure whether that's what you were asking, but it is of course free.

  • diefoxart's avatar
    diefoxart
    4 years ago
    @puzzlezaddict i was re install, n try your option, but, still didn't work. Please give me tutorian on ytube , please. . Hero

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