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Re: Sims 3 won't launch on new laptop!

@puzzlezaddict I undid all of the names and made a new user profile. No Microsoft no nothing and it did the exact same thing with the launcher opening but no game. I also deleted and redownloaded the 2005 Redistributables with the same results! This is my favorite sims game I hope it isn't lost! ☹️

6 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    4 years ago

    @Kambuchas Do you have .net framework 3.5 enabled in turn Windows features on or off? This is included with Windows 10 but has to be enabled.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @Kambuchas  To be perfectly honest, I'm not sure this problem can be solved on your laptop.  I'll keep trying as long as you do, but I do want to say that this is not the first time I've seen your processor refuse to run Sims 3.  There aren't enough other reports to suggest that the processor never runs the game, but you're the fourth person with the same CPU and the exact same error code in the dxdiag, and I haven't yet figured out what's going on.

    Having said that, please set Windows to run Sims 3 in high-performance mode.  Hit Windows key-i, select System > Display > Graphics settings, click Browse, and choose TS3.exe.  Click on it and select the high perfromance option, then click Save to apply.

  • Kambuchas's avatar
    Kambuchas
    4 years ago
    @puzzlezaddict Yep the game still isn’t kicking. Thank you so much for your time it really means a lot. Hopefully one day a solution is found!
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @Kambuchas  If I think of something else that I haven't suggested either here or to one of the other affected players, or someone else has a suggestion, I'll post back here and tag you.  Sorry I can't offer anything better.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    4 years ago

    @Kambuchas the TS3 launcher needs .Net framework to run. It will not hurn anything to enable it anf leave it enabled. Did you reboot the computer after you enabled it and then tried it?

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