Sims 3 won't launch on new laptop!
Hello. I recently got a brand new laptop for school. I installed sims 3 and the launcher opens and it gives me the option to open the game. I click play and the game and origin automatically open and...
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@Kambuchas That's fine, that just means that the issue is with the game itself and not with the handoff from the launcher. You can undo the name changes, in reverse order, and you'll be back to where you started.
Please try playing in a new admin user account. Make it a local account, as in, don't sign into Microsoft; the account name should contain only letters and numbers, no special characters or accents. Don't transfer over any content from your current user account or your old computer either.
If that doesn't help, please uninstall and reinstall VC++ 2005 x86, which Sims 3 uses. Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on the 2005 version, and uninstall. (Don't touch the files from any other year.) Download a new copy from here:
https://www.microsoft.com/en-us/download/details.aspx?id=26347
Restart after installing and before trying to play.
@puzzlezaddict I undid all of the names and made a new user profile. No Microsoft no nothing and it did the exact same thing with the launcher opening but no game. I also deleted and redownloaded the 2005 Redistributables with the same results! This is my favorite sims game I hope it isn't lost! ☹️
@Kambuchas Do you have .net framework 3.5 enabled in turn Windows features on or off? This is included with Windows 10 but has to be enabled.
- @roberta591 Yes! I’ve also turned it on and off to see if it would help anything.
@Kambuchas To be perfectly honest, I'm not sure this problem can be solved on your laptop. I'll keep trying as long as you do, but I do want to say that this is not the first time I've seen your processor refuse to run Sims 3. There aren't enough other reports to suggest that the processor never runs the game, but you're the fourth person with the same CPU and the exact same error code in the dxdiag, and I haven't yet figured out what's going on.
Having said that, please set Windows to run Sims 3 in high-performance mode. Hit Windows key-i, select System > Display > Graphics settings, click Browse, and choose TS3.exe. Click on it and select the high perfromance option, then click Save to apply.
