Re: Error anticheat (7) (2)

Ok so crazy issue and crazier solution. I have a fanatec CSL DD 8nm. I upgraded the firmware to the latest and the driver to 464. Just before the issues started a week or so back. So Turning it off doesn't fix the issue but if I plug it out or change it to orange mode and restart the eacheat service (sometimes I have to kill it with pskill as its stick starting) it will run. So something in the CSL DD either driver or firmware when in red mode is causing the anti cheat to trigger. Moral of the story unplug all your usb ports and try it with just a mouse and see if its a usb issue.

I don't even get to that screen, when I click "Play" in Steam, it does something for a few seconds and then goes back to the "Play" button without launching the game. Checked Event Viewer and found this in there, maybe that helps in any way?

Faulting application name: EAAntiCheat.GameServiceLauncher.exe, version: 0.0.28014.0, time stamp: 0x6630f84f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x0x5B9C
Faulting application start time: 0x0x1DB4D3EDB4737D6
Faulting application path: E:\SteamLibrary\steamapps\common\F1 24\EAAntiCheat.GameServiceLauncher.exe
Faulting module path: unknown
Report Id: 03feaf74-a4c6-4e37-a1e5-aa2a64222c91
Faulting package full name:
Faulting package-relative application ID:

Hey @cgfdoo, can you please try to Add an exclusion to Windows Security and allow the game and EA anticheat? 

Same problem with EA Anticheat Splash Screen, tried everything mentionned everywhere. Please EA can you fix the problem?

Refund the game please

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@EA_cuervo wrote:

Hey @cgfdoo, can you please try to Add an exclusion to Windows Security and allow the game and EA anticheat? 

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PLAYERS: PLEASE DO NOT DO THIS.

There is NEVER a good reason to do this, it is NOT a solution and ANY tech support advising this should be treat with contempt!

You should never disable core OS functionality to run a game. 

I have no such exclusion and the game has always launched without issue.

@SteveJackson I understand your concern about this. You should only do this for files that you're confident are safe. Adding an exclusion for an unsafe program could expose your systems and data to increased risk.

With that in mind, we would never ask you to do that if we believe this could harm your device in any way. 

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@EA_cuervo wrote:

@SteveJackson I understand your concern about this. You should only do this for files that you're confident are safe. Adding an exclusion for an unsafe program could expose your systems and data to increased risk.

With that in mind, we would never ask you to do that if we believe this could harm your device in any way. 

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Third party AV is not required in Windows. Disabling core functionality is NOT REQUIRED. This is NOT THE SOLUTION.

I run Microsoft AV/AM (Defender) to my knowledge, a Defender exception has NEVER been required to run this game.

Part of your position suggests or infers that the EA Anti-Cheat IS the problem. Not a good look. Gamers don’t like it. All you do with these measures is annoy LEGIT CUSTOMERS.

It does not prevent piracy. It does not defeat cheats who use game hacks. So it’s a lose-lose position. 

Please feed this up the chain to the “don’t cares”. You’re haemorrhaging customers and losing fans.