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poig321's avatar
poig321
Not applicable
4 years ago
Solved

got kicked out after disconnect within a second

I always got kicked out of the match(ranked) because I just restart my wifi due to some laging ms in game within a minute, but if I restart my computer in few minute it won't kick me. I know it might be some anti-cheating things but in this way it troubles me alot, always need to wait 10 minute abandon penalty, and scare to get abandon for a season again..

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi there, @poig321 

    Is it possible to switch to a wired connection instead of using wireless?

  • poig321's avatar
    poig321
    Not applicable
    4 years ago

    I am using wired connection to a laptop wireless wifi, if I can of course I will do that, it keep kicked me out 🙂, that is annoying.

  • r1ggedgame's avatar
    r1ggedgame
    Seasoned Ace
    4 years ago

    @poig321are you playing with friends ? we noticed that there is a certain time frame in which you can reconnect to a server. this window begins when the disconnect icon is shown in game (that why i asked if you are playing with friends, they could inform you if the icon already shows).
    If you try to reconnect right away , there will be some kind of "token" issue (might be the server thinking you are still connected), also if you take too long to reconnect. The system will idle you out.
    Normally its round about 45 seconds after your disconnect for you to be able to reconnect.
    We tried that with friends, since the game wasnt stable for them an it kicked them serveral times during ranked matches.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @poig321 

    I'm sorry, but I could use some clarification. Are you saying your laptop has wireless, but it's using a wired connection?

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