Re: H2H Leaderboard Not Updating Rank

I was ranked in Champion II now I’m unranked, how is that possible I lost my ranking by being out of town a few days…?

Product: Madden NFL 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Tobiaufwolken
Date/time issue occurred 04.10.2024
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug After a game, which was quitted by failure of the internet, my total ranking points falled from over 3000 to under 1500. Could you please restore my ranking points? If I lost this game, that could not cost me over 1500 points, correct? Thank you for your help.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Account name: Tobiaufwolken
What happens when the bug occurs? See above
What do you expect to see? Please restore the points

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The same happened to me but I won and was in champion 3 then got dropped to bronze 2 after a win i need my record and rank restored

I’ve had the same problems as everyone else where I got stuck at 3198 champion 3 last season; now my placement matches won’t even show up… this is the only mode I play! How can the devs get this so wrong?

Ranking Demotion, my previous status was Elite1 with 2308pts. Although I just won a conceded victory, I was demoted to Bronze 1539pts?

Do EA have a fix?

I just won a game in the Online Head 2 Head mode, and somehow by winning, I lost 1300 RP and fell from Hero 2 to Bronze 2. Please help me restore my rank. My PSN is BATMAN1010namtab.

ranking system is broken; it says I’m negative 1700 for bronze but I win 8/10 games and my friend leaderboard has me around 3500.. but on the H2H screen it says I’m  not even ranked.. WTH

Is anybody else Ultimate Team rank play not work or MUT???

I was was 34-0 online and I wasn’t getting any ranking points I was stuck at bronze 2 days ago

Ok, i signed on yesterday after almost a full week without playing M25, i was pleasantly suprised to see my record has been reset to 0-0 after having a dismal 65-140 prior record.. I went ahead and happily played 11 games and my "new" record stood at 8-3, so anxiously all day at work i couldnt wait til the day was over so i could log back in and continue my pursuit of Top 100...WELP that DIDNT happen, i found my record was AGAIN 0-0..what gives EA? what is your plan? what evil mind tricks are you playing on all of us? Im sure everyone would like an explanation

does this have to do anything with the ability to play ranked gmaes ? I only play ranked h2h games, no MUT and all I can do is play unranked games. Unranked is not worth my time. What am I missing ? I cant seem to get a direct explanantion on whats going on, and what I’m missing 

YES..Thats all i play also is H2H and i noticed the reset so i thought it was a legit reset cause EA had messed up the game but still launched it...i guess i was wrong and now continue to play...i have no idea what my record is now and i still cant see my opponent before start of game.....in all honesty, i have been a Madden player since the first release on Sega back in the early 1990s, the BEST version i have ever seen was Madden 2008, it allowed you to join a room and put a password on your game that you only gave to a player and team you wanted to play..all this just join is crap because i would like to know what to prepare for..am i playing the Ravens or the Steelers? i would have time to adjust my playbook and also my mindset..oh, did i mention that madden 08 also gave you a complete statistic review of your opponent?..Here we are 16 years later and its all fugged up..smfh

Product: Madden NFL 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? genxside
Date/time issue occurred 10/05/2024
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug Played 2 back to back H2H games and won, but lost RP. Played someone and they conceded score 0-0, back to menu and lost RP Then played someone who was kicked for grieving, back to menu and lost RP again. I decided not to test anymore and got off. Very unfortunate tbh.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I would just follow the steps on what I explained previously if possible. I’d like to add that the W does show up on the last 10 games.
What happens when the bug occurs? Loss RP
What do you expect to see? If I get a W I expect my RP + not negative.

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I do not have any additional pictures or info. Everything that happened is exactly how I explained it. 

What is going on with the online H2H !?? That’s the only mode I play and all of a sudden it’s tripping out , why am I getting demoted for wins ? EA we NEED ANSWERS this is ridiculous man . Y’all so focused on MUT y’all messing up the rest of the game . When will this be fixed !?? 

Pls fix the leader board issue I don’t go up in rank even after I win I want it fixed asap it’s unacceptable 

Product: Madden NFL 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Davidblue2012
Date/time issue occurred 10/2/24
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug Rank not adding up correctly and no information available on leaderboard for ranked H2H, after the first season reset the records I played a few games then it reset again and not my rank doesn’t go up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fix issue
What happens when the bug occurs? It’s same always
What do you expect to see? Issue fixed

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Fix this issue 

I’m 11-0 this season and I’m stuck at bronze II + my RP won’t move. When i click leaderboards it says no information available on all 3 tabs.

Hello, 

I understand things were supposed to be reset from season 1 to season 2. At the start of season 2 only record, division and ranking points on the Home Screen were reset. Ranking points on the leaderboards were not. No one can get past bronze 1. This glitch is debilitating. I play tonight win my first game it doesn’t show up in the last 10. I was 15-0 this “season” then I play a second game tonight get credited with the win and improve to bronze 2 and it ends my season. Now I have placement games for the second time this “season” I also can’t see any friends stats or top 100 any more. What is happening? Can I get an update that EA is aware and working on a resolution? 

Product: Madden NFL 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? Xil3-Gundam
Date/time issue occurred 10/5/2024 10PM EST
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug I am currently in Legend rank for Head 2 Head regular seasons and I am not receiving the coins for wins/losses. The rewards screen shows 3000 coins for wins, 1000 for loss but I am not receiving them.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a head 2 head match in regular seasons
What happens when the bug occurs? No coins received
What do you expect to see? 3000 coins per win 1000 per loss

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As stated in the form I am not receiving coins per win or loss in head 2 head regular seasons.

I’m playing Madden 25 online, and every now and then, after I win, my RP goes down. How does that make sense? I win but still lose ranking points—how am I supposed to rank up if I drop after winning? Also, why do you restart the leaderboard every 30 days? That takes away the point of maintaining a good record since it just resets every month. Did some kid’s mom call in and complain because little Ricky feels bad about his terrible record? Come on, Madden! Fix these issues and make the game great again. And one more thing, can you bring back the classic kicking system? What room was your team in when they thought these changes were good?! Please fix this!

Happening to me too! 10/5

Did yours ever get fix? Mine is doing the same thing

Im having this exact same issue. Please fix asap