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luthienrising's avatar
luthienrising
Hero+
2 years ago

Re: Jungle adventure can't buy supplies

HI @Samibearxxx . Do you play with mods? If so, could you test without? Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Document > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it.

8 Replies

  • stacybarhat's avatar
    stacybarhat
    2 years ago

    Hello, I have the same problem and I can't solve it with the solution above. I don't have any mods in the folder.

  • stacybarhat's avatar
    stacybarhat
    2 years ago

    I have these add-ons that are listed in the screenshot. And only this file is in the folder.

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @stacybarhat I'm asking about the content of your Mods folder. Sometimes when people tell us they have no mods, they do have things like custom hair. Do you have files in the folder Documents > Electronic Arts > The Sims 4 > Mods other than resource.cfg?

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @stacybarhat That screenshot is of Maxis-created game add-ons in the EA App, not of a folder. Your Mods folder is not in the EA App or Origin. It's the folder Documents>Electronic Arts>The Sims 4>Mods. You've never downloaded any player-created mods or custom content (hair, clothes, etc.), then? You play with only what you buy from EA?

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    @stacybarhat I need to see the version inside the game itself, because it shows the full pathway. The version from the app doesn't show the full pathway.

    Also, do you use OneDrive at all? If you do, you might have two Mods folders and the one you think you're removing mods from isn't the one the game sees. This is the reason for using the checking method that shows the complete pathway, including what Documents is inside of.

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