Forum Discussion

mironymous's avatar
3 years ago

Build/Buy Bug - Placing Items

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.927.1230
What expansions, game packs, and stuff packs do you have installed? all expansion packs, dine out, jungle adventure, wedding stories, outdoor retreat, parenthood, magic, spa, strangerville, vampires, laundry day, luxury party, my first pet, knitting, paranormal, tiny living, toddler, vintage glamour, blooming rooms, decor to the max, desert luxe, little campers,
Steps: How can we find the bug ourselves? go into buy mode, try to place item.
What happens when the bug occurs? item disappears, "cancel (esc)" button disappears as soon as mouse is moved after selecting item, or you will catch a glimpse of the item in the game before it and the cancel button disappears.
What do you expect to see? this question doesn't make sense but I expect to be able to place items in build/buy. i can't play the game because of this.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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1 Reply

  • Hi  @mironymous 

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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