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EA_Barry's avatar
EA_Barry
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10 years ago

Re: Ea account trusted Xbox

@seanerz98

If you lose your phone, the authenticator app fails, or you cannot access your email address, backup codes are the only way to sign in to your EA Account from a new device. You can view and renew these codes from the My Account: Security page.

  1. From EA Help, click Accounts, then Account Security.
  2. If you need to, log in to your EA Account to open the My Account: Security page.
  3. Click View next to Backup Codes.
  4. You will see a list of backup codes. Keep this list in a safe, accessible place.
  5. If you play FIFA, you can select Request a new code after logging in to FIFA Ultimate Team.

If you have lost your phone or you cannot access your email address and you do not have backup codes, please Contact Us and select the Manage my account and Can’t log in topics for assistance.

http://help.ea.com/en/article/origin-login-verification-information/

You can use the steps detailed in the following article to change your name, username/ID, email address, or date of birth: http://help.ea.com/en/article/how-to-change-your-origin-id/

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