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KDL33's avatar
7 months ago

Unable to Start Error on Mac

I keep getting the ....

"Unable to start:

Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again.  If not, please repair or reinstall the game via Origin.

[de4ee14f:29f00e76:00000000:4b0d852b]"

I  removed all mods and repaired the game.
Open Sims, works fine. 
I install the mods back.
I open the game, play it with mods, it runs fine again, (it ran for 3 hours, playing with the same exact mods) 
I hit save, come back the following day and I get this error message.

I have repaired the game. 

I have also removed the entire game, downloaded it back. 

It was working fine last night. I have all my mods downloaded through the TSR CC mod manager.  This same thing has happened  3-4 days this week. 

I am becoming unbelievably annoyed with this. What could cause this? 
I am on MacBook Pro.


I also should add, I have moved the entire Sims 4 folder out of Documents > Electronic Arts and onto my desktop .. it just creates a new sims4 folder in documents. 

1 Reply


  • @KDL33 wrote:


    I also should add, I have moved the entire Sims 4 folder out of Documents > Electronic Arts and onto my desktop .. it just creates a new sims4 folder in documents. 


    Correct. This is the most basic number one troubleshooting step to try when your game does not work as expected as none of your user data in the Sims 4 folder is loaded into the game. Moving your thread to the Mods forum as you are not getting the error in a vanilla game.

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