Re: Need for speed heat friend shows as offline

Hi @Jadenb323 

Can you both check your EA account and console account settings for anything that might block invites or cross-play invites?

If you don't have anything blocked, can we try the following?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

Thanks!