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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Club Members left in Lobby when starting a game

Hi there, @mcsmith1437 

Is it only 3v3 club matches? I'm curious if 6v6 and Eliminator works. Just try to narrow this down. Also, what system are you all playing on?

4 Replies

  • I actually didn't try any other modes just 3v3 clubs. I am playing on xbox series s

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @mcsmith1437 

    Did anyone have custom gamerpics? If so, remove them and use default ones. Let me know if that helps or not.

  • None of us have custom gamer pics. We've all power cycled our xbox too and it still won't work. If I invite them to the lobby through xbox menu it occasionally works but 90% of the time it doesn't.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @mcsmith1437 

    Thanks for the response. Have everyone also power cycle their modems. It would be best to follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. 


    If that doesn't help, try clearing the alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

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