Forum Discussion

Jerred's avatar
Jerred
4 years ago

About why a large number of people have been blocked and released these days? Is

Dear EA, as far as I know now. There are a large number of users who have been unsealed and have not received the password modification and reset from EA company. Is it the failure of this security s...
gameplay discussion
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Are you referring to people who were banned and then appealed their bans @Jerred?

Darko

  • Jerred's avatar
    Jerred
    4 years ago
    @EA_Darko No, it's between May 10 and May 15. There are a large number of blocked users who can play games, but they have been blocked for no reason these days
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      I'm not sure what the issue is @Jerred, if a player is blocked by EA then it's generally a TOS sanction. 

      Darko 

      • Jerred's avatar
        Jerred
        4 years ago
        @EA_Darko Is there any way to contact the TOS service team? You can only contact the customer service every time. Can you provide a detailed consultation plan?