Account issues

Hello EA team.Regarding the last ban appeal, unfortunately it was rejected. However, I did nothing wrong, and I want to explain the situation in detail here in the hope that it will help you conduct a full investigation of my account in order to overturn this ban.I didn't do anything to break the rules, in my opinion it's a misunderstanding, I've always obeyed the rules when I've been playing the game. Please help me review my account and lift this ban.
So,I bought a used computer on Ebay before ago. After receiving the computer, I downloaded many of my games, including my favorite Apex. And I also upgraded my computer from the original Win10 version to Win11 version.When I was banned , I just played the game normally.  I couldn’t find any reason on the official website,  This made me very frustrated. It's worth mentioning that I have not violated any of Section 6 of the Terms of Service, which I have read and reread many times. So I suspected that there was something wrong with this used computer that caused the ban. After that, I filed a return request with the merchant on the website and reported the merchant. This is what happened at the time. I infer that the second-hand computer I bought was blocked by hardware, which led to the ban. This is the only possibility I think. I hope to help you investigate the account. After all, I did not violate any rules. I also ask you to disclose the review process of the ban.It’s not my fault that this happened. Due to lack of funds, I can only choose a used computer. There is no content in the terms of service about this. There is nothing wrong with buying a used computer to play games. I didn’t know that this would cause the anti-cheat system to misjudge. This is a misunderstanding and I am innocent. Now I understand that using an unfamiliar computer also risks getting banned, but it's too late, the damage to the account has already been done.
So I am begging the EA team to lift my Apex ban. This game means a lot to me, even though my KD value is less than 1, I still love this game. I have invested very much time and effort in this game and I have recharged a lot of money in this game. I even have four heirlooms in this game.This is the only game I have spent so much time and invested so much in, all my friends around me have given up on this game but I still keep on playing it,I also want to take advantage of the recent Apex game sixth anniversary event to continue to top up Apex coins for investment in Apex.I hope you can understand what I feel.
Thanks for the help.