Ever since the community team from Respawn insulted the player base calling us "free-loaders" and *-hats" etc, I've regretted purchasing all the Apex coins I have on my account, and I wanted to know if I could get a refund where I lose all the cosmetics I unlocked with them, or even just a partial refund, as I have lost faith in this game.
Is there any advancement on this request?
@Matchstick26 wrote:Ever since the community team from Respawn insulted the player base calling us "free-loaders" and *-hats" etc, I've regretted purchasing all the Apex coins I have on my account, and I wanted to know if I could get a refund where I lose all the cosmetics I unlocked with them, or even just a partial refund, as I have lost faith in this game.
@Matchstick26 This isn't really the place to request refunds bud as it's a community forum, i'd recommend contacting customer support instead
The following link should get you where you need to be. Good luck! 👍
I did and they said to post it here
Ehh...well that makes 0 sense lol
@EA_David any clarification bud?
Hey @Matchstick26
Sorry you feel this way about the game.
I haven't seen any comments from Respawn CM's like that but i could have missed that.
However in-game currencies are not refundable.
You can find all information about refunds here: EA Help - Refund
More info: Origin: Full Great Game Guarantee Policy details.
Community Manager
