Forum Discussion

wokeqnmd's avatar
wokeqnmd
2 years ago
Solved

apex hacker

After my Apex was illegally banned by hackers, customer service claimed to lift my ban. However, I was unable to match it properly and kept displaying matching status in the lobby. The number of peop...
gameplay discussion
wokeqnmd's avatar
wokeqnmd
2 years ago

I have searched many times and it was EA's customer service who called me here to inquire. I believe that although my account has been unblocked, it is still in a server that only cheaters can access, which has caused my account to be unable to play normally!

E9ine_AC's avatar
E9ine_AC
Hero+
2 years ago

@wokeqnmd I am not sure why they would direct you to the forums. The mods or staff on the forums do not have access to that information. Only 1 team can speak on that concern. That team is the Terms of Service department. Only they can access that information.

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