Apex legends heirloom refund

I quit this game a while back cause of a unfair situation I was put in back when Revenant could throw projectiles from his arm I got his heirloom and 3 days later he got a revamp which completely changed his play style which was the main reason I enjoyed the version and got his heirloom I just feel I should get the refund in the heirloom shards I’ll still end up playing again would just be nice if you fixed this unfair wrong doing just saying would have been nice if you gave the option back then ( ps I reported this problem before but you used the excuse you can’t fix that)