Bad servers - fix them please

What's going on with servers????

Minutes to start a game and almost always jump alone or 2...

It's boring.

gameplay discussion

17 Replies

Apyhs
New Veteran
4 years ago
@EA_Aljo My location is Germany. Is there an ea server for europe , too ?

Have checked several things now, like router settings etc. Also resetted my router to factory settings.
I have only an IPv6. Ive read that this could cause problems. But i have no option to get an IPv4 address. So i can not port forwarding to maybe bypass such problems.

But to be honest. I still dont get how this only accours 1 to 6 weeks after a contentpatch and then it suddenly dissapears, while no other games have any latency problems.
EA_Aljo
Community Manager
4 years ago
@Apyhs

IPv4 might be part of the issue, but I think if it were it would be happening more regularly. There is a European server you can test with. The IP is in the instructions. It is - 159.153.72.252. Let me know when you get the results. Thanks!
Apyhs
New Veteran
4 years ago
@EA_Aljo Here the next Trace. I hope it helps.
EA_Aljo
Community Manager
4 years ago
@Apyhs

I'm still seeing some high ping times starting with the 2nd hop. I think this is resulting in the higher pings that can cause disconnects/lag further down the list. Have you tried using alternate DNS settings? Those instructions are here. Let me know what happens. Thanks!
Midnight9746
Hero+
4 years ago
@EA_Aljo From what people have explained about the servers is that say you're connected to server #1, you look for a match on server #1, it finds a match, but its on server #2, and it sends you to that server.

This causes an issue, you were on server #1, but you are forced to connect to a further server.

This to me, makes sense as the ping could say "50", and I start a match and it then says "103", then the next match would say "87", and so on.
TheApexLegendNu
Not applicable
4 years ago
@Midnight9746They don’t really care about how close or how far away you are from the server, all they seem to care about is getting you faster queue times so you don’t give up waiting and log off

Personally I would rather wait for a closer server and/or a server with players that are closer to my skill level instead of faster queue times with practically anyone from level 1 to masters rank where it feels like SBMM has been turned off and the server is too laggy to even play on
NiceOneChamp
Not applicable
4 years ago
> Personally I would rather wait for a closer server and/or a server with players that are closer to my skill level instead of faster queue times with practically anyone from level 1 to masters rank where it feels like SBMM has been turned off and the server is too laggy to even play on
Sadly, it seems like staff such as @EA_Aljo won't even acknowledge the servers have issues. If the CM's are gaslighting users to avoid acknowledging the problem, the odds of a fix or change are probably very low (I tried to suggest they acknowledge the issue, giving them the benefit of the doubt - and was summarily ignored - so draw your own conclusions).