Forum Discussion

LyrinS's avatar
LyrinS
6 years ago
Solved

Can I change my email account?

I would like to change the name. But need to use email for verification The email thing has been deleted. Can I change my email account? Sorry i'm not good at english
gameplay discussion
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @LyrinS 

    You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hello, @LyrinS.

You can update the email for your EA account by logging in at www.origin.com and going to the account settings. To do this, mouse over your name in the lower left. Then, choose EA Account and Billing. Next, where it says Email Address, click the link that says Edit. Let me know if that helps or not. Thanks!

  • LyrinS's avatar
    LyrinS
    6 years ago

    I can not login into the website .

     
    Sign in failure
    Sign in is currently unavailable Please try again later
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @LyrinS 

      Try using a Chrome browser in incognito mode. Let me know if that works for you. Thanks!

      • LyrinS's avatar
        LyrinS
        6 years ago

        Not yet ☹️

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