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LyrinS's avatar
LyrinS
5 years ago
Solved

Can I change my email account?

I would like to change the name. But need to use email for verification The email thing has been deleted. Can I change my email account? Sorry i'm not good at english
gameplay discussion
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @LyrinS 

    You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

LyrinS's avatar
LyrinS
5 years ago

Not yet ☹️

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@LyrinS 

Where exactly are you trying to sign in and what device are you using? We're not getting other reports of this so we're not aware of any issues.

  • LyrinS's avatar
    LyrinS
    5 years ago

    I can't change my email because my registered email has been deleted via hotmail, can I change it?

    I can't change the email address on my Origin account due to Origin's verification system.

    But my e-mail account has been deleted by hotmail. I can't access the verification code.

    Help me, I want to change my email.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @LyrinS 

      You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

      • LyrinS's avatar
        LyrinS
        5 years ago

        I'll give it a try, thanks

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