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LyrinS's avatar
LyrinS
6 years ago
Solved

Can I change my email account?

I would like to change the name. But need to use email for verification The email thing has been deleted. Can I change my email account? Sorry i'm not good at english
gameplay discussion
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @LyrinS 

    You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@LyrinS 

Where exactly are you trying to sign in and what device are you using? We're not getting other reports of this so we're not aware of any issues.

LyrinS's avatar
LyrinS
6 years ago

I can't change my email because my registered email has been deleted via hotmail, can I change it?

I can't change the email address on my Origin account due to Origin's verification system.

But my e-mail account has been deleted by hotmail. I can't access the verification code.

Help me, I want to change my email.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @LyrinS 

    You'll need to go through the account recovery process. To do that, open a case with an advisor here. Thanks!

    • LyrinS's avatar
      LyrinS
      6 years ago

      I'll give it a try, thanks

    • LyrinS's avatar
      LyrinS
      6 years ago

      Why ?? I reported an EA email, but I didn't get a response.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @LyrinS 

        Can you give me some more details? You shouldn't need to report an EA email. You should be getting some help from an advisor if you don't have access to the email on your account.

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