Challenge issues for Apex Legends

My Daily Apex challenges won’t refresh, and they show at the bottom “daily - inactive” for the last few weeks, and I don’t see event challenges at all. I missed out on the last event and I’m afraid I’m going to miss out on the Final Fantasy Event challenges because I don’t see them. I’ve been emailing with EA but they have given me literally NOTHING on fixing the issue, and options for fixing problems I’m not having.