code:net disconnects are back
Been happening pretty regularly for the last 4-5 days or so... Load in, start a game, pickup a handful of purple items, then ohhhh why cant i pick up this ammo CODE:NET Always seems to happen whe...
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EA_Kent
Community Manager
Community ManagerThe Code:Net error is something that came up in the past, and was addressed by the Apex Legends team a few months ago:
https://trello.com/c/sknJsPvd/12-disconnects-caused-by-codeleaf-and-or-similar-errors
I understand where you're coming from, but I've seen cases where troubleshooting has fixed issues like this before in the past, but like I mentioned before every case is different. Unfortunately we can't always just point to one step and say "this is the solution" when it comes to disconnections like this.
If you've run through troubleshooting steps already and are still running into the same problem, please post your details at the thread I linked above to add it to the investigation.
/Kent
@EA_Kent "every case is different" is all well and good, except in this instance literally you had an entire group of 3 people where the ONLY commonality is that we were in the same game/on the same server. Literally at the start of EVERY match I type "let's see how long we can go without a code:net" and at LEAST one of my team mates will say "yeah, I've been having those issues for a week now too. If a MINIMUM of 2/3 of each team is having these issues, then the single point of failure is the server side infrastructure. Could be their connection, could be their CPU, no ideas there, but the facts remain that the only single point of failure is server side.
Just because the code:net was addressed in the past doesn't mean a new patch didn't re-introduce it. As an IT professional that has done troubleshooting for 20+ years now, I assure you to sit here and ask the end user to troubleshoot an issue that affects a LARGE portion of the playerbase is going to QUICKLY erode any goodwill you have in the community. It doesn't make sense to pretend that 2/3rds of your playerbase needs to fix their computer when they are all experiencing the same error message/symptoms.
Just because the code:net was addressed in the past doesn't mean a new patch didn't re-introduce it. As an IT professional that has done troubleshooting for 20+ years now, I assure you to sit here and ask the end user to troubleshoot an issue that affects a LARGE portion of the playerbase is going to QUICKLY erode any goodwill you have in the community. It doesn't make sense to pretend that 2/3rds of your playerbase needs to fix their computer when they are all experiencing the same error message/symptoms.
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