Forum Discussion
Hey Mordecaehm14,
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress and it will appear to have reset. Progress cannot be moved between different accounts.
You'd need to make sure the relevant platforms are linked to the same EA account. If you have an Epic account linked as well that's fine, but the only one that really matters in this case is the original EA account that was used when you played on PlayStation and Steam in the past. Any platforms linked to the same EA account will have access to whatever progress was made on that particular EA account, but we aren't able to manually merge or transfer progress outside what you're already seeing when logging in.
You can check this link for more details on how that works: Does Apex Legends™ have Cross Progression?