Forum Discussion

34D6X69's avatar
34D6X69
5 years ago

Do these look like the stats of a cheater to you ?

Because the ToS team says that I cheated and I'm not getting my account back...they say they've done "investigations" but I know it's BS. If your not a pro gamer or a streamer they'll never actually ...
gameplay discussion
Midnight9746's avatar
Midnight9746
Hero+
5 years ago

@34D6X69I'm currently spectating a streamer who isn't even streaming Apex right now, watching them use obvious aimbot and anti-recoil (they're snapping exactly to where people are before seeing them and their gun isn't showing any signs of recoil) its also a bit suspicous they're offline, if you're a streamer, you're streaming usually.

Yet the anti-cheat, and most likely the devs and whatnot doesn't care about this TTV or any TTV's for that matter, it only cares about false banning innocent players... I guess. I mean I know a TTV that got false banned, well they got hacked and the hacker played on their account and cleared their friends list, and EA refused to unban them, but then lifted the ban after 3 weeks. So, that's odd, speically after refusing and saying the ban was final. They also told him that "you submitted another ticket, so we're closing the case for good". He submitted another ticket because it was a week past their given ETA of a response.

34D6X69's avatar
34D6X69
5 years ago

I can only HOPE they liftt my ban. I want to play so bad. I have an alt account but not having all the characters unlocked PLUS all the rare skins that I paid money and grinded the battle passes for makes not not even wanna play...like it's so lame that some of the skins rly are pw2 on a few of the guns when it comes to the iron sights/visibility. I'm not tryna go thru all that nonsense again

  • Midnight9746's avatar
    Midnight9746
    Hero+
    5 years ago
    @34D6X69 Wait.... you're able to play on another account?

    If you are banned for cheating, that means you possibly got hacked as they hardware ID and IP ban you. Although people typcially bypass this restriction and play anyways, but a typcial innocent person isn't going to bypass something like that.

    To check if this is the case, (if someone logged into your account), open the Origin application, click on "Origin" top left hand side, click "EA Account and Billing", (it will auto sign into your EA account info page, at least it should), Click on "Security", and scroll down to "Trusted Devices". (I don't know how to do this for Steam or Console accounts, but you can try to head to myaccount.ea.com and linking Steam or Console accounts to an EA account, if you haven't already, and you should be able to check using that EA account.)

    You will see a list like:

    Device Name - Location - Trusted Date

    Which will mean:

    What Accessed the Account - From Where - On What Date

    If you see a location that isn't where you logged in from, I would submit a ticket about that. Sure people can fake IPs and use VPNs, but its worth a try.

    This should go to the page where it has where you can report a hacked account: https://help.ea.com/en/contact-us/?product=apex-legends&platform=pc&category=manage-my-account&issue=hacked-account

    If not, help.ea -> New Case -> Apex Legends -> (PC/Steam/Console Which ever one it is) -> Manage My Account -> Hacked Account -> Go through that process. This isn't a gareentee way to get unbanned, but its an action you can at least take.

    Furthermore, if you don't have it enabled, enable 2 Factor Auth on your email, EA account, and any other accounts like Steam, Playstation, Xbox, etc. to avoid having an issue with getting your account hacked so easily (if it was), if this is already enabled, then the chances you got hacked are extreamly low, unless someone had access that you granted them or a family memeber or friend used your PC or system that was logged into the account. In this instance, it falls under "your responsibility", as "My brother hacked on my account", "It was my friend", isn't going to fly. Believe this also includes logging on a public computer.

    So essentially...

    Can be reported as a hacked account:
    - Someone you don't know, didn't give login info to, or otherwise didn't let or are/were aware they signed into the account, includes if someone cracked or guessed the password, and might include if a site stole the password (usually fake sites), which is why you use different passwords per account.

    Can't be reported as a hacked account:
    - Someone used your system and played on your account (Even if you knew it or not)
    - You stayed signed in on a public computer, like the libarary and it was accessed by another person (either if you knew it or not)
    - You gave a family member or friend access to your account

    I'm just stating this part, incase you didn't know, or wanted to know.