Forum Discussion

ItzN0tU's avatar
ItzN0tU
5 years ago

Fix your servers..

Can you please fix your servers? Can't connect to lobby and when I finally playing the game lagging as hell... I spent a lot of money and time in your game... And that's the big gratitude.. New skins...
gameplay discussion
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @ItzN0tU.

Thanks for reaching out to us. We're not aware of any issues with the servers at the moment so we'll need to go through some troubleshooting to try to find out why this is happening for you. What system are you playing on and do you use a wired or wireless connection?

  • A2fruity's avatar
    A2fruity
    5 years ago
    @EA_Aljo I've noticed older console experience more mico studders and fps drops when fighting enemies or interacting with the game which shouldn't happen. I don't lag anymore since I have the newest console but that shouldn't be the only way to fix server issues. I honestly think your game has HUGE potential but you guys aren't pushing the right things out. who cares about cosmetics. Also, I've noticed every time you guys update the game there's a new bug every time or an old one comes back which wouldn't be a connection problem, would it? ALSO your game plays perfectly some days and terrible the next again how is that connection? ALSO other games run perfectly fine on older consoles and have no connection issues, but apex has a problem. It's not our connection stop telling people to troubleshoot when you know your servers have had issues since day 1.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @A2fruity 

      Without ruling out issues with your connection, we can't be sure it's on our end. Just reach out again if you change your mind about that troubleshooting. Thanks!

      • A2fruity's avatar
        A2fruity
        5 years ago
        @EA_Aljo sure pal ill let you trouble shoot me lol. why is it that on an older console do I lag and get frame drops when fighting and using game mechanics? I'm sorry if I offended you but I'm tired of you guys not taking the blame yes I understand troubleshooting may help but cmon the consistent inconsistency is funny
  • mgdb9m0skcvx's avatar
    mgdb9m0skcvx
    5 years ago

    You're not aware? Been happening to me since I played season 2. When I join a game, everything will be in slow motion. My gameplay, the choice of characters, everything. It's very very aggravating especially when I'm forced to leave a ranked game. Fix the servers. 

  • martoputo's avatar
    martoputo
    5 years ago

    I have been getting code: leaf for weeks now doesn't matter which server I connect to or if I reset my router I even Uninstaller the game and reinstalled nothing is fixing it I have lost many ranks and got penalties for leaving ranked games. This is bogus and needs to be fixed I just quit playing Today because I lost 100 points in ranked thanks to code leaf fix your server connections!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hello, @martoputo.

      We should go through some connection troubleshooting to see if we can find any issues. Just let me know if you'd like to do that.

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