Community ManagerThat looks good. I'm not seeing any issues. Let's see if alternate DNS servers will help. Try following the instructions here. Let me know how it goes. Thank you.
I will make that clear im network technician i did check my system and hardware and i KNOW is not issue here. I already did check ALTERNATIVE DNS as im mainly using SmartDNS so that was first thing what i checked. Problem is not in client site. Problem is on server site and in source code of game. Perfect example Season 3 smooth as F.. (i dont remember any problems with game play only code leaf )
season 4 i remember some bugs and disconnection not often and code leaf, But season 5 is a disaster... disconnection (not that often) server lags (every game) on beginning of season there was so badly that players was frozen on map.. or u been jump backward and forward and unable to play.... (been fixed).....
What i try to say is that PLAYERS dont have problems with they PC`s in 99% case, players have problem with SERVERS with playing on and SOURCE code that have bugs...
I playing other titles like
WARZONE
FORNITE
VALORANT
CSGO
QUAKE CHAMPIONSHIP
GTA 5
PUBG
ESCAPE FROM TARKOV (beta access)
and no issues or very rare. (mostly GTA servers down)
Also i playing other non online games with no issues.
Only problems what i have is with APEX. so sorry but i did a lot to find out why because i like APEX but conclusion is that game need to be FIXED not my PC....
But im still open for suggestions...
@EA_Aljoyep at the time when i changed DNS.. not the case..
also i had second router with special profile for apex made on tomato to test if there is any issue with my main router..
we spend whole weekend with my friend on that issue.. we tested many scenario and same result.. since season 5..
Community ManagerUnfortunately, I'm out of ideas. You may want to try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'may have some additional help with this.
@EA_AljoWe find issue.. we tested on Intel platform with my friend.. and worked OK not perfect still some server lags but was much better...
intel i5 9600k
8 gb ram
RTX 2080
ssd
So conclusion we have is poor optimization for AMD
Hope will be fixed
Community ManagerThank you for the feedback. We're not aware of any specific issues with AMD processors and they are very common. Are you running any overclocking software by chance?
@EA_Aljoi do have Ryzen master but is only to "test" settings as it not saving it on bios.
if i overclock i do it in bios, and my spec are good enough for games so i dont overclock. i did try overclocking but there was no big difference in apex so im not really bother for 5-10 fps more 🙂 and my monitor is 75hz any way so as long i have above 75 fps im happy. (my fps in apex is 110 average)
Community ManagerCan you shut down Ryzen Master and see if you still have the same lag?
Community ManagerSounds good. If you continue to have issues, let us know and we'll continue to troubleshoot this. Thanks!
@EA_Aljo i tested and no issues any more and finaly i was able to win XD or hit some one :D. That is very strange that performance is better in borderless window like in full screen.
but any way it work so i can back to game..
Community Manager
