HelloI have reading a several complains about hacked accounts (happened to me), someone playing using your account to boost your rank or whatever they doingWhy doesn't EA send an email about suspicious login? like every other web service in the internetLike I'm glad people is getting banned for using cheats but just imagine your account is being used for someone and not knowing until you are banned and have to wait and see if you get unbanned.I know it s my fault for not having 2 factor authentication but please help us to take care about our account.I am very sad, unfortunately I'm a very emotional person and even if I get my account back I don't want anything that person did to my account.I really dislike cheaters I think cheaters are bad players and the worst are the ones that boost people or themselves but now I know that cheaters could be someone using another account from someone is not aware about it. Maybe I'm too stupid but it feels so unreal to me imagine a person or an organization wasting time just trying to get into accounts and playing until ban happens, like I know you need to protect your information and your payment methods for fraud but now you need to take care about your gaming account for bans.

not realy: in other systems (steam for example) when you do log-in from very different part of world it sends email to confirm that it is realy youeven if you dont have any 2 step autheticationand yes - this is general approach that everybody expectedalso this 2 step is not very easy to find: i created my account from origins and i dont remeber anything about 2 step during this registration procedure (and i also dont remember how many years ago it was)and ofcorse i wasnt expected that somebody will try to hack my account that has only f2p game that everybody has access to

@systemchanged Sorry but this is no fault of the company. It is on the user to apply more security for the accounts. They give you what they are required to do which is a normal password. All together 4 security measures. Password/Alternate email/2 step/Backup codes/ Trusted devices. This is not upon the company to log into your account and do this for you.so its not the company who needs to take care of gaming accounts as they provide what is required by them it is on you to care about the security of your account.

@siriusdour No one can access your account or code. I get texts saying unknown devices or codes sent. No one can get your info without having access to your email or more. It also is on you to remember your security codes and all other things.

what do you mean?i have sms sonfirmation for each login for my email. nobody get access to my email except mebut in same time somebody got access to my origin account without getting access to my emailbecause i have 2 step authetification on my email accountand dont have on my origin account (and i had not very strong password)

@siriusdour Well the only way to obtain said info is from accounts linked. People cant randomly just guess a login email and password. That would take months upon months of password sniffers and more. I doubt there is much value to your apex account to make months of work to just play on a randoms account.

hacked accounts | EA Forums

11 Replies

E9ine_AC
Hero+
5 years ago
@systemchanged Sorry but this is no fault of the company. It is on the user to apply more security for the accounts. They give you what they are required to do which is a normal password. All together 4 security measures. Password/Alternate email/2 step/Backup codes/ Trusted devices. This is not upon the company to log into your account and do this for you.

so its not the company who needs to take care of gaming accounts as they provide what is required by them it is on you to care about the security of your account.
Sirius_Dour
5 years ago
not realy: in other systems (steam for example) when you do log-in from very different part of world it sends email to confirm that it is realy you
even if you dont have any 2 step authetication
and yes - this is general approach that everybody expected
also this 2 step is not very easy to find: i created my account from origins and i dont remeber anything about 2 step during this registration procedure (and i also dont remember how many years ago it was)
and ofcorse i wasnt expected that somebody will try to hack my account that has only f2p game that everybody has access to
E9ine_AC
Hero+
5 years ago
@siriusdour No one can access your account or code. I get texts saying unknown devices or codes sent. No one can get your info without having access to your email or more. It also is on you to remember your security codes and all other things.
Sirius_Dour
5 years ago
what do you mean?
i have sms sonfirmation for each login for my email. nobody get access to my email except me
but in same time somebody got access to my origin account without getting access to my email
because i have 2 step authetification on my email account
and dont have on my origin account (and i had not very strong password)
E9ine_AC
Hero+
5 years ago
@siriusdour Well the only way to obtain said info is from accounts linked. People cant randomly just guess a login email and password. That would take months upon months of password sniffers and more. I doubt there is much value to your apex account to make months of work to just play on a randoms account.
Sirius_Dour
5 years ago
Yep. This is surprise for me also. Who can be interested in account that have only f2p game? And even if you get access to it you cant sell any items from it.And real owner can restore access very easy. That is why i wasn't very bothered about protection. My acc was used for playing with cheats and for boosting someone else's account (in one night my rank jumped from plat4 to diamond3). But again i dont understand: isn't it easier to create new account from scratch for this purpose? Or it is because of restriction in ranked in plat+ when you can take in team only people with similar rank?
systemchanged
5 years ago
I have games in my origin account, none of them were used.
Nothing changed in my account, name, password, profile image, etc.
The only changes I noticed were in my apex account, had skins I never used because I didn't like them. My missions were done when I left the game at 1 AM in my place the daily missions reset at 3 AM, there is no way for me to do something two hours in the past. My rank was slightly boosted I hit D3 and stopped playing rank, but my rank had around 100 or 200 more points that I could have because I don't play ranked in D3 I only reach it.

In November 12 of this year I received this

YOUR MEGA ACCOUNT HAS BEEN LOCKED FOR YOUR SAFETY; WE SUSPECT THAT YOU ARE USING THE SAME PASSWORD FOR YOUR MEGA ACCOUNT AS FOR OTHER SERVICES, AND THAT AT LEAST ONE OF THESE OTHER SERVICES HAS SUFFERED A DATA BREACH.
While MEGA remains secure, many big players have suffered a data breach (e.g. yahoo.com, dropbox.com, linkedin.com, adobe.com, myspace.com, tumblr.com, last.fm, snapchat.com, ashleymadison.com - check for details), exposing millions of users who have used the same password on multiple services to credential stuffers . Your password leaked and is now being used by bad actors to log into your accounts, including, but not limited to, your MEGA account.

I suspect this has something to do with this, I changed my origin password in July of this year so I didn't bother, my password is different but have almost the same letters and numbers.

It s hard to me to comprehend, did EA banned their public IP and hardware? I would like to see my login history including devices.
E9ine_AC
Hero+
5 years ago
@systemchangedHave you even contacted MEGA to see if it was this? It can't be assumed they most likely may want verification of said breach.

What you may have done is just set yourself up for a rollercoaster. If not contacted mega then you very well may of clicked on a keylog or even worse at times link which then did its magic.

Scammers/Hackers can make any web page in this world look and do and say exactly as the original would. It is very possible you did not get it from official mega. You be shocked how good some these are.
As for IP I do not believe many companies inside the united states can ban the IP of someone inside the united states. If I recall its something to do with denying of a public access. They will HWID ban in heart beat though.
Also like to note this breach happen in 2018. The emails are still some how circulating. Why I ask if its actually legit.
systemchanged
5 years ago
Yes, it is from MEGA
I always look at the e-mail direction and search it before clicking any link, in fact I didn't use the link in the mail
I thought the banned email from EA was phishing but it wasn't
E9ine_AC
Hero+
5 years ago
@systemchangedI can also send you to what you think will be the mega link its not too hard for software engineer to do. Why I asked have you actually called them to see because this breach was in 2018. Game came out Feb 4th of 2019.
Also never ever click links. Copy and paste for your safety.