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Chillflame75's avatar
Chillflame75
Rising Newcomer
2 days ago

Heirloom issue since rev rework - Let us refund heirlooms

Hey so I know it’s been a very long time since his rework but honestly I didn’t know any better by that time. Now I realize that I had stopped playing revenant right when his re-haul came to the game. I had gotten his heirloom in my opinion his heyday and have hated his rework since. I really want a way to somehow get my shards back from way back when and use them towards an actual heirloom I’d get to see. But no, EA would rather force me to keep trying my luck instead of refunding me the money I spent on a character they changed in entirety. I had never planned or imagined him being changed so drastically but it is heartbreaking that I can’t get my money back. And it’s even worse that I have to stare at the heirloom I love on a character I now despise. Gt: jojo4563 

[Edited title to be clearer at a glance - CM]

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Chillflame75​,

    Unfortunately that's not something I can offer. I can only hope that one day new Revenant clicks with you.

  • Chillflame75's avatar
    Chillflame75
    Rising Newcomer
    7 hours ago

    Would there be any possibility of me somehow getting some use out of my lost shards? If not giving me shards back then at least a supple amount of coins. I find it extremely unfair still and it has been a bane to my experience on trying to enjoy this game. If there would be an update or a change where a possible return for shards would be possibly the nicest thing the devs could do for the community that have made my same or a similar mistake. The reworks you guys create can change an entire outlook on a character and it absolutely ruined my experience for rev.  I want my shards back in some way or some time. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey Chillflame75​,

    I'm sorry to hear that the Revenant rework missed the mark for you by so much, but you're not wrong that he does feel like a completely different character. While in-game refunds aren't a thing, I'll pass the feedback along. Maybe that's something they'll be able to adjust in the future (but I can't promise anything, unfortunately).

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