Heirloom pack bundle not explained well

To be honest, I personally found it pretty clear.

They say that one Heirloom Pack will draw a random Heirloom from the pool of unowned Heirlooms.

You get two Heirloom packs, so that means two random Heirlooms.

They even added a section to their FAQ.

Do agree they could word these kind of things a bit more clearly though, as with these kind of things, many people get mistook fast.

Though personally I'd say that there is at least some level of responsibility to the user to check the terms first before making such a purchase.

I mean hell, I wouldn't spend my well earned heirloom shards on something I'm not sure of what it would give.