Forum Discussion

On1yFence's avatar
On1yFence
Seasoned Newcomer
10 days ago
Solved

I bought Ash but recently I found it was locked.

How can I fix it.I rather to buy Ash again with using legend coins.

Below's the picture which show my ash's skin.

  • Hey On1yFence​,

    Sorry to hear Ash has vanished on you. This should be cleared up next time you're able to log back in and take a look.

    Let me know if you're still running into any issues picking her next time you get a chance to play, take care otherwise!

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Thanks for following up, glad to hear she's returned!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hey On1yFence​,

    Sorry to hear Ash has vanished on you. This should be cleared up next time you're able to log back in and take a look.

    Let me know if you're still running into any issues picking her next time you get a chance to play, take care otherwise!

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