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FerragamoTV's avatar
FerragamoTV
12 months ago
Solved

I WANT TO COMPLAIN ABOUT A PLAYER WHO USE [Edit - EA_Barry]

I WANT TO COMPLAIN ABOUT A PLAYER WHO BUYS A BOOST FOR REAL MONEY Im not playing this game , can't in game report , have any option via email contact with support ?
gameplay discussion
FerragamoTV's avatar
FerragamoTV
12 months ago

why anyone not respond my ticket ?

Midnight9746's avatar
Midnight9746
Hero+
12 months ago
@FerragamoTV It can take 3-5 business days, (or longer).

Also, the forum Community Managers are unable to review your case(s), as that's up to the EA Support team, (in this situation).
  • FerragamoTV's avatar
    FerragamoTV
    12 months ago

    4 day already waiting , whyy soo bad wokring support service ?

    • Midnight9746's avatar
      Midnight9746
      Hero+
      11 months ago
      @FerragamoTV Well, Thursday was Thanksgiving, so that might of delayed things a bit, and from what I understand, the EA TOS Team works on cases in the order those are received.

      Judging by the number of ban-related threads on the forums, I would imagine the team is busy working on other cases.

      The best you can do is to wait patiently. I've known players who had waited a month before being unbanned, (and that was after being hacked too).