Basically they’re saying tough crap. After spending 500$ on the game you get what drops for your heirloom and that’s that. I personally think after dumping that much cash into the game we should be given the choice what one we’d like to have.... you guys should look into that for the future. When it comes to that type of cash... no one likes rng.
It's EA bud. They'll never give you the opportunity to unlock something by choice, because then it'd skew their profits. If you get the heirloom you want by choice after 500 dollars, wheres the motivation to spend another 500 dollars to unlock another heirloom? Since it's random, they'll have people spend up to 1500 dollars if they don't get the heirloom they want. Why people would even bother with heirlooms is beyond me.
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