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dbederov's avatar
dbederov
Not applicable
7 years ago

Issue: Missing Apex coins + Incompetence of EA employee.

First of all, I want to mention that I'm not trying to get this person fired or that I am mad at them.  I bought 1000 Apex coins last Sunday and did not receive them, whatever I waited it out and no...
gameplay discussion
dbederov's avatar
dbederov
Not applicable
7 years ago
Also, as soon as I mentioned that I wanted to speak with a superior the person somehow quickly managed to fix the issue. Clear giveaway that they weren't properly viewing everything I was writing/adding in my ticket.
F340BD's avatar
F340BD
Not applicable
7 years ago

A Dialogue Box on your account page seems pretty normal after seeing the notes etc, + 

NOTE: All images, screenshots, and photographs used as Proof of Purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones.

in any way,

Help desk has to follow the rules they're probably being recorded and having their necks stepped on for giving away things.

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