Forum Discussion

MoistHamper

4 years ago

Level 500, no heirloom shards

I have been level 500 for quite some time now and have never received heirloom shards...WTF?

gameplay discussion

MyName1sNotJohn

4 years ago

@MoistHamper You are not guaranteed shards at level 500. Supposedly you are guaranteed heirloom shards after opening 500 *Apex Packs*, however at least one person has reported that they did not receive shards after opening 501 packs and was told by 2 separate EA support reps that you are not guaranteed shards in 500 packs, so I can’t give a definitive statement as to that. Just know that it has to do with packs not level. Plenty of us are 500 with no heirloom.

E9ine_AC

Hero+

4 years ago

@MyName1sNotJohnThat person is also completely wrong. This system has been working as intended from the day it launched. Every single person who came here saying they open 500 and got no heirloom was wrong about how many packs they actually opened.

Some don't know that a few event packs do not count towards packs opened. So they would add those in the counter not knowing they didn't count. But overall the system is working as intended. I have 3 heirlooms now.

The way the system is built and operates is done by these factors. You are 100% granted an heirloom anywhere from pack 1 to pack 500. So what this means is you have a chance at an heirloom anywhere from 1 pack to 500. Once this heirloom is obtained the counter starts over.