My banned account
Hey Respawn, on Friday July 29 I went to the coast and I have proof. My account HittinCuh got banned or “Disabled” When I got back and I was confused. I came home today and logged in and it says, “This account has been disabled.” I’m confused on why it was banned, I looked in my ban history and I didn’t find a reason why I got suspended, and now Im banned? I do share this account with a friend but he hasn’t played in a couple months and I don’t t think he would do this. This also happened with my playstation account, It got banned for no reason, I never did anything bad. And I tried to contact respawn or Ea multiple times and it said, “We no longer monitor this email address.” So now I don’t know how to share my proof when i was at the beach camping. Please someone help me I don’t know how to make an appeal, this is confusing me. I don’t know if i got hacked or not but I can still log in. Please help!! I really want my account back!
Hey there,
It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly:- Go to https://help.ea.com/en/contact-us/
- Make sure to log in to the account you've been banned or suspended on.
- Select the product that your account was banned or suspended from.
- Choose your platform.
- Select 'Manage my account', then 'Banned or suspended account'.
- Fill out any additional details.
- For example, it might ask you if you are playing the game through an EA Play membership.
- Click 'Select contact option' at the bottom of the screen.
- Click the + sign.
- Fill out the attached web form to give us all the details about your ban or suspension.
The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/
This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions
For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-in-contact/m-p/9754200#M355907
