No heirloom shards?

This is how it works. Before heirloom shards were in the game every player is guaranteed a heirloom in 500 apex packs. Which means it could be your first or it could be your 500th (so any from 1-500). If you had opened exactly 499 apex packs, once you open the 500th one you WILL get a heirloom. Now that shards have been added, instead of getting a random heirloom, you get an apex pack that contains heirloom shards, which then you can buy the heirloom you want. The progress from the apex packs is still the same for shards, and thats what carried over. Its guaranteed heirloom shards between 1-500. All the packs you opened that were going towards a random heirloom is now going towards the shards. You DON'T get shards everytime you open an apex pack.