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@NotSundanceBefore patronising him for giving his personal opinion/feedback which perhaps could have been written slightly differently to get his point across, at least try and understand it from his and a vast majority of others perspective which actually have a valid point.
It might be false that you can't earn free cosmetics after 500 but it's also true there isn't much progression to incentivise F2P, or paying players for that matter, to stay after reaching the level cap or max rank (excluding the poorly implemented ranked split to increase engagement) and why many get bored with nothing to work towards and only return for the following season or events with lacklustre rewards.
This is a reality that many have spoken about.
What Respawn should do is, they should add another way of getting heirloom shards, like when you reach three or four times the required crafting metals for a legendary skin you should be able to buy heirloom shards for 4,800
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