Forum Discussion

6 years ago

Solved

Partying Up

Just checking to see if anyone is having problems with playing in a party, preferably partying up on the same network. Had no issues before season 5 then they add reconnect feature and we can’t play ...

gameplay discussion

EA_Kent
6 years ago
@XvArawnvX

Thank you for following up!

If you're still having some trouble getting the static IP address set up, it might be best to try reaching out to your internet provider to see if they can help out with that. They might be able to offer some guidance on the ports that need to be used.

/Kent

EA_Kent

Community Manager

6 years ago

@XvArawnvX

This page has a list of how to set up a static IP for different platforms:

https://portforward.com/networking/staticip.htm

Hopefully that helps. Let me know how you get on once you've had the chance to give it another shot.

/Kent

XvArawnvX

6 years ago

@EA_Kent Ok well we set up both consoles on reserved up and port forward, one to 3074 and one to 32116 I believe according to the ports that were mentioned on port site I was sent to link from by you guys, I was super excited I actually could get it done but yet again my family can no longer play on same network. It took 3 matches the first 2 were great then the 3rd bam! We froze, she got kicked, I was suddenly her character my movement inputs were inverted also, ie left goes right , forward goes backward, she restarted apex immediately because there were only 5 squads left and as soon as she got back in my screen said Disconnect: Disconnect flow before reconnecting. Then I restarted apex and got back into the game and we finished. It is something with you guys end, I do ransoms 95% of matches and when someone gets disconnected I always send them a msg and ask have they been getting disconnected a lot with apex lately and they all reply yes season 5 when it started.

EA_Kent
Community Manager
6 years ago
@XvArawnvX

Thanks for following up! I appreciate the details.

Were you seeing any issues in-game yourself when this happened? It was only on her side where the issues were coming up?

/Kent
- XvArawnvX
  6 years ago
  @EA_Kent My froze as well as hers and it usually makes a loud noise like a buzzer and we are froze I’m going to check router again look for port triggering like I seen although I don’t remember seeing that in the app for my router
  - EA_Kent
    Community Manager
    6 years ago
    Hi @XvArawnvX.
    
    I appreciate you following up!
    
    Let me know what you find out when you've had the chance to look into it.
    
    /Kent