Penalty Game?

If the development team can access my account data, you will notice a significant decrease in my Ranked match participation lately.

the reason is simple: when I achieve a high placement in Solo Queue (kill count below the cap), I am frequently forced into matches where I’m expected to fill a vacancy for a "Duo" group. This creates an incredibly uncomfortable and restrictive experience for me.

The management reports banning tens of thousands of offenders every month. However, looking at the flip side, this means an equal number of offenders are constantly creating new accounts and profiting from their actions.

Why is it that players who follow the rules and play seriously are penalized by the system with "Penalty Game" duties, while offenders are free to enjoy "smurfing" (newbie hunting) on fresh accounts? Shouldn't these "Penalty Game" roles be assigned to "gray-zone" players who are still under investigation for potential violations?

I have a question for the team: Are you using the "Mean" (Average) instead of the "Median" as your matchmaking metric?

I highly doubt whether that MMR is being utilized effectively in matchmaking.

Mean-based matchmaking, which is easily skewed by a single "lucky" high-performance game, produces a high volume of mismatched games, leading to player futility and churn.

While implementing fair matchmaking based on the "Median"—which reflects a player's consistent skill level—requires significant technical effort and resources, it is a necessary investment that yields long-term benefits in both community health and user retention.