Penalty policy

Hey @LSTSouls98 

The game is unable to discern whether or not you left on purpose.

For example, if someone were to disconnect their internet, it would look the same as someone having connection issues.

Even if the match ended, your teammates would be at a disadvantage, which could've been the cause for your team losing.

I understand that it might feel unfair to get a punishment for something out of your control, though these penalties should also stimulate players into fixing their connection issues if they get them often.

So if you often get disconnected due to network issues, then it might be worth to troubleshoot why you might be getting them.

Here are some resources to help you troubleshoot your network issues:

• [EA Help] Basic connection troubleshooting guide
• [EA Help] Advanced connection troubleshooting guide