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That seems to fix the problem.
Thank you.
- EA_Aljo6 years ago
Community Manager
Great! If you have any other issues, please reach out to us again. Have fun and stay safe 🙂
I have this same issue except my game disconnects randomly it's not just the first game of the day and it happens 3-5 times a day. This issue started when the armed and dangerous evolved ltm dropped and has continued since. I have noticed it happen to random teammates too. It was an annoyance at first but now it's a major issue because it has started happening in my ranked games.
- EA_Aljo6 years ago
Community Manager
Hello, @DocWade82.
Are you playing on a wired or wireless connection?
No, my connection is wired. I also recorded this a few times on my xbox I just haven't gotten it uploaded to my Twitter account yet but I will get them uploaded today.
- EA_Aljo6 years ago
Community Manager
Did you already perform the power cycling steps I mentioned previously? If so, let's see if alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know what happens.
I have done the power cycling already but haven't been able to jump into a game yet. Hopefully it does fix the problem.
- EA_Aljo6 years ago
Community Manager
Sounds good. Let me know how it goes. Thanks!
I haven't had any disconnects since the power cycling. I am 6 games in.
- EA_Aljo6 years ago
Community Manager
Glad to hear it! If you have any other issues, reach out to us again. Good luck!
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