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Re: Disconnecting from the game on XBOX....APEX LEGENDS

That seems to fix the problem. 

Thank you. 

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @GGGamer511 

    Great! If you have any other issues, please reach out to us again. Have fun and stay safe 🙂

  • I have this same issue except my game disconnects randomly it's not just the first game of the day and it happens 3-5 times a day. This issue started when the armed and dangerous evolved ltm dropped and has continued since. I have noticed it happen to random teammates too. It was an annoyance at first but now it's a major issue because it has started happening in my ranked games.

  • No, my connection is wired. I also recorded this a few times on my xbox I just haven't gotten it uploaded to my Twitter account yet but I  will get them uploaded today.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DocWade82 

    Did you already perform the power cycling steps I mentioned previously? If so, let's see if alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know what happens.

  • I have done the power cycling already but haven't been able to jump into a game yet. Hopefully it does fix the problem. 

  • I haven't had any disconnects since the power cycling. I am 6 games in.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @DocWade82 

    Glad to hear it! If you have any other issues, reach out to us again. Good luck!