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Milytary-MarZ's avatar
Milytary-MarZ
3 years ago

Re: Just got permabanned for [Edit - Admin.]

Yea that's the feeling about ToS team right now they just don't care enough to help me resolve this.

I was able to get my EA data to get a better understanding of again why in the first place I was banned.
The data shows:
 "PIL_Transactions": [
{
"gameDomain": "APEX_LEGENDS",
"mode": "BAN",
"context": "ALL",
"reason": "Competitive Advantage",
"status": "ACTIVE",
"startDate": "2023-10-04T12:23:09",
"platform": "ALL"
}
],

So the current reason and only known statement regarding my ban from EA is:
"Competitive Advantage"

That's all..
I have now created a 3rd errand regarding this, fun!

4 Replies

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    Not sure what program was mentioned, though if they had to take it out of the thread then I'm sure it's definitely something that's not allowed in-game.

  • Milytary-MarZ's avatar
    Milytary-MarZ
    3 years ago

    @XHelperZ 
    Yea I guess, I have asked them if it is the reason for the ban but they wont answer me.
    It's a very popular tracker program to track your progress ingame, I was under the impression it was ok to use as many other FPS games allow it, for example Valorant, CS2, LoL and Diablo.
    Would be nice to know WHY I was banned.

  • MaxPayne0109's avatar
    MaxPayne0109
    2 years ago

    Hello, I dont know if you will see this since it has been a long time, I banned just after buying battlefield 1 on steam and playing 80 minutes only in single player mode. no reason given. I tried to dispute but I am pretty sure nothing will happen. this was my first EA game and first account. Hopefully I can refund on steam but I want to wait for their second response before I do. If they tell me again the ban was correct then its goodbye to EA forever for me.

    Anyways when I see you looked into your EA data, I did the same just to have some kind of closure as to why I got banned. The hilarious thing is there isn't any reason lol. 

    "PIL_Transactions": [
    {
    "gameDomain": "ACCOUNT",
    "mode": "BAN",
    "context": "ALL",
    "reason": "ACCOUNT_BAN",
    "status": "ACTIVE",
    "startDate": "2024-08-16T13:24:20",
    "platform": "ALL"
    }
    ],

    Also I want to show you the creation of the account; ban did not even took 24 hours 

    "Internal_ID": "XXXXXX",
    "Display_Name": "MaxPayne0109",
    "Non-Unique_Name": "maxpayne0109",
    "Namespace": "cem_ea_id",
    "Status": "ACTIVE",
    "Viewable_By": "FRIENDS",
    "Date_Created": "2024-08-15T21:16Z"