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skycat23's avatar
skycat23
3 years ago

Re: Lost apex packs please help!!

Thanks you for answering. 

i bought the packs as you can see I’m level 250+ on the new prestige.

i bought these packs when the new prestige came out and there was a bug in the game. I got the heirloom out of the first 20 packs so I then continued to play

once I got a new level in the new prestige it erased all the packs I bought but it did give me a pack for leveling up and that was all that was there after they disappeared.

again I am 250+ on the new prestige so I’ve opened very many packs from playing but I did not get to open all the ones I purchased because they disappeared. I live by myself and no one has access to my account. 

I had my first PlayStation stolen out of my house but I had my accounts locked so I doubt the thief opened them. 
 
mid yiu can see when I bought them and the ones I’ve opened you would see there is a decrease in the amount opened after opening the first 20 because the ones I purchased disappeared. Since then I haven’t bought any packs so you could see that after the first 20 I opened that day I may have only opened packs a week (whenever I played and leveled up) instead of seeing me opening bulk packs like I did when i was able to use the first 20.

do you get what I’m saying? I opened 20 and then maybe opened a couple a week instead of opening the other 40 that week. Because of the bug I’m talking about. 

1 Reply

  • skycat23's avatar
    skycat23
    3 years ago

    I play a lot so you may have seen me opening the leveled up packs instead of the packs I purchased because they did appeared.you said two sequences of 20 packs but I bought 60 packs. If I didn’t have packs go missing you would have seen 3 sequences of me opening 20 packs instead of only seeing two instances like you’ve stated. 

    that second sequence was me opening packs I’ve earned not purchased because I play a lot. The packs I purchased . 40 went missing.

    this is what happened. I bought 60 opened 20 instantly and played when I leveled up they went missing and only said I had 1 pack instead of 40 because their was a big on the new prestige level up that took away my old packs(packs I purchased)

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