Re: ten minute bans

Hi @clawsshark, 

It does sound like a ban. Bans are applied when the rules of the game are broken. If you think the ban is a mistake and you never broke the rules, the ban can be appealed. The steps to send in an appeal to Terms of Service can be checked out here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

- EA_Lanna