Request to lift the wrongful ban on my Apex Legends game account.
First of all, I want to make it clear that I did not use any cheats, third-party plugins, hardware, software, mouse macros, or anything like that. Last night, I reinstalled the Windows 10 system. Today, after downloading the Apex game, when I was playing the third match this evening, the system mistakenly identified me as cheating and banned my account. Now I am unable to play the game normally. I hope that after seeing this email, the official team can lift the incorrect ban on my account. Apex has always been my favorite FPS game, and I have been playing it in the past and still do now. Being unable to play Apex due to this incorrect ban has left me feeling depressed and even made me lose hope in the world. I sincerely request that the official team can lift the incorrect ban on my account. Thank you.
Hey 3619110,
Unfortunately, from the EA forums, we can't lift the ban on your account; however, if you firmly believe the ban was applied by mistake, please submit an appeal following this guide.
After submitting the webform, our Terms of Service Moderation team will get back to you via email within 10 days, though sometimes it can take longer.
We appreciate your patience with this.
