Forum Discussion

Ahboii209's avatar
5 years ago
Solved

SMDH. Game keepa dcing me everytime im in middle of game . Hella annoying

I'm tryna rank up and then boom !! Game just kicks me off and I'm dead by the time in back in game 

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @Ahboii209 

    That's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Apex. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Ahboii209.

    I'll try to help find out why you're disconnecting so frequently. First, are you on a wired or wireless connection? Also, what system are you playing on?

  • Ps4 and I'm using wireless but this dobt usually happen till seaaon 5 . It's not really a big deal but I just hate losing points this way lol

  • It's way too far .I tries it on wired before and it happened too. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Ahboii209 

    That's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Apex. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.

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